FAQs - Telephone Banking
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CONTACT US
Regional Office
P.O. Box:1894
Dubai, U.A.E.
Tel: 04 2015100
Fax: 04 2295353


1) How do I Register?

2) How much does it Cost?
3) How do I Sign-On?
4) Which Balances can be displayed?
5) How many transactions are displayed?
6) Can I confirm if a cheque has been cashed?
7) Can I get a bank Statement?
8) If I have further queries or difficulties?
9) How do I change my PAC?
10) Return Back to Home Page


1) How do I Register?
If you already hold an BMI bank account all you need is to fill in a registration form. These are available by contacting any BMI U.A.E branch, phoning 00971-4-2015110 or E-mail. If you do not currently have an BMI bank account, you may call into any BMI U.A.E. branch who will be pleased to open an account for you.
Once you are registered you will be issued with a 4 digit Personal Access Code (PAC). If you are already registered for 24 hour telephone banking, your existing access codes will suffice and will you will simply receive a letter to confirm that you have access to 24hour-online banking.

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2) How much does it Cost?
24hour-online is a free service that allows you directly access your bank accounts.
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3) How do I Sign-On?
To access the service you click on the Enter button. You will then be prompted for your account number and 4 digits PAC.
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4) Which Balances can be Displayed?
Personal branch accounts Balances are displayed in Account currency.
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5) How many transactions are displayed?
Your statement will show last 21 transactions on your BMI Bank accounts.
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6) Can I confirm if a cheque has been cashed?
The statement of account shows the Cheque number.
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7) Can I get a bank Statement?
Yes, you can print off your last 21 transactions on your bank accounts.
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8) If I have further queries or difficulties?
24hour-banking is an on-line banking service and offers a wide range of options. However, if you have further queries or indeed any difficulties using the service you may call 00971-4-2015110
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9) How do I change my PAC?
You can change your PAC using the 24 hour telephone banking service 00197-4-2295556.
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